Cadent compensation information
The Town Council has been advised that residents will receive their compensation payments onto their utility bills in two payments, this month and next month. The amount is £60 per full 24 hour period households were without gas. Therefore those who were without gas for up to 95 hours (just under 4 days) will receive £90 this month and £90 next month.
Those who seek clarification or to challenge the amount they have been paid should call Cadent directly on 0345 835 1111.
Last Updated: 6 November 2019